Refund Update: Your Funds Are Safe

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We understand the recent news about WeSwap has caused concern, and we want to assure you that your funds are safe.

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From week commencing 7th October 2024, we are informed that WeSwap are planning to cease operations in relation to the WeSwap card programme. Given this new development, if you are a WeSwap programme cardholder, please can you get in touch with us at info@monavate.com in order to arrange to receive a refund. We remind you that all cardholder funds related to the WeSwap programme continue to be safeguarded in line with regulation.

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Need Access to Your Funds?

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Please submit your KYC documents for identity verification at the bottom of this page as per these steps:

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• Fill Out the Form: If you’ve not already done so, please complete this quick form so we have the necessary details to process your refund.
• Identity Verification: Additionally to the form, and to keep things secure (and comply with all the necessary regulations), we'll need the following from you:
  
  –  A valid driver's license or passport in your name.
  
  –  A recent (within the last 3 months) bank statement or utility/phone bill in your name that shows your address.

Once we have everything, we'll get your refund processed ASAP.
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Rest assured, your money is protected. We'll keep you updated as the situation progresses.

Sincerely,
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Team Monavate